Do you stock any standard sizes?
No, all of our products are made to size – to fit each of your door openings perfectly.

How do I measure?
The width and height you enter will be the size of the door, not your doorway opening.
Refer to the Detailed Dimensions drawing on the product page. This drawing will tell you exactly how to calculate the recommended width and height of the door you need for your doorway opening.

What is included in my order?
We manufacture complete barn door systems. You will receive your glass door panel made to your size as well as all track, roller wheels, handles, and hardware to complete your installation for operation of your barn door system.

How long does it take to get my doors?
Production time to manufacture your glass door system is listed on each product page. Shipping time is additional and can range from 1-6 business days, depending on your geographic location relative to our factory. All orders ship from our factory in Los Angeles, CA.

Do you ship anywhere?
We ship to the 48 contiguous states free of charge, contact factory for AK & HI.

How is my order shipped/packaged?
Your order is packaged safely and sealed into a shipping crate for the best protection during transit and shipped via our trusted freight carriers.

What type of shipping is offered?
We offer free curbside delivery by our trusted freight carriers. Please note that the driver will not leave the truck to deliver inside. So if you need extra people to help unload into your residence or building, you should have them available on delivery day. Free Shipping is available for all orders in the continental United States. Islands, remote regions and areas where traditional deliveries are difficult or impossible are excluded. If the delivery location is too difficult or unsafe for a large delivery truck to reach (narrow driveways, tight turns, impossible for a large truck to back out, inaccessible, etc.), it is the customer's responsibility to pick the freight up at the local delivery terminal or if the carrier is willing, accepting the freight at the closest point the driver can safely reach (for instance, beginning of difficult driveway, nearest loading zone, etc.)

For all doors considered oversized, customer is responsible for unloading the crate(s) from the delivering truck (via manpower or forklift,) as they will not fit on a standard lowering liftgate. Doors considered oversize are:

Frameless Doors:
Widths greater than 42in or Heights greater than 87in. 

Framed Doors:
Widths greater than 43in or heights greater than 88in.

Will I be contacted before delivery?
Yes. Our freight carrier will call you once receiving your shipment in their local terminal to set up a delivery appointment at your convenience.

What if my doors are damaged or broken during transit?
Although this is rare due to the hefty packaging we provide for our products, have no worries – we will replace them right away for you. If your freight looks damaged upon delivery, make a note on the delivery receipt and receive the package anyway. We will need you to take photos showing the damaged product and send them to us so we can replace them for you as soon as possible.