Free Shipping Details


Free Shipping is available for all orders in the continental United States. Islands, remote regions and areas where traditional deliveries are difficult or impossible are excluded.

All orders will be shipped via Freight and will take 3-6 business days. All orders will be delivered curbside - the carrier will NOT transport freight inside a building, lobby, or garage. It is the consumer’s responsibility to arrange for delivery beyond the curb. 

Once orders are received, they must be inspected upon delivery for freight damage. If there is damage, receive all goods and note this on the delivery receipt and contact us as soon as possible, so we can get replacements out. Do not discard of the damaged goods until told to do so by The Glass Barn Door. Obtain photos of the damaged goods and send them with your order/invoice number to [email protected]

Please do not schedule the installation for your system until it has arrived. Once your local freight terminal has your freight in its possession, the freight company will contact you to schedule a delivery time.

Make sure your shipment includes installation assembly instructions. If not, they can be downloaded from